Chiang Mai · Free hotel transfer

Free transfer to
Gems Gallery Chiang Mai.

Watch master cutters work. Choose certified gems. Ride home in our chauffeured car. Free hotel transfer included.

★★★★★ 4.5 · 8,200 reviews of Gems Gallery
Gems Gallery featured on TripAdvisor · Lonely Planet
Six staff members in traditional Thai red and gold silk costumes greeting visitors with a wai gesture at the gilded entrance
1987
Gems Gallery est.
15,200 m²
Showroom area
700+
Gems Gallery staff
Lifetime guarantee
The 90-minute experience · Step 1

A train ride through
gem history.

Gems Gallery's miniature train takes you through underground galleries — the birth of a gemstone deep in the earth, the mining shafts of centuries past, and the jewels on the portraits of emperors, sultans, and queens. Sound, light, motion — a prelude to the showroom itself.

Gems Discovery train cars with leather seats waiting at the boarding platform
Step 2

Graded by master
gemologists, every time.

Origin, treatment, clarity, weight — every stone is examined under loupe and microscope, then certified by Gems Gallery's in-house lab. Same standards as GIA, IGI, AIGS.

A master gemologist in a face mask examining a stone at his workbench with precision tools
Step 3

15,200 m²
of curated collections.

Walk the largest jewelry showroom in Chiang Mai — rings, necklaces, earrings, bridal sets, loose stones. Marble floors, chandelier lighting, never crowded.

Gems Gallery showroom floor with rows of lit jewelry display counters under a dark ceiling
Step 4

A personal consultation,
in your language.

Gems Gallery's multilingual gemologists offer a private examination of your stone. Hindi, Mandarin, Russian, Arabic, and 13 more — they help match a piece to your style, budget, or astrological need.

Step 5

Tax-free shopping,
lifetime guarantee.

Gems Gallery offers VAT refund for tourists at the airport. Hand-carry your purchase home. Lifetime guarantee on every Gems Gallery piece.

Across Thailand

Four flagships,
one standard.

Gems Gallery's salon in Chiang Mai is one of four flagships across Thailand alongside Bangkok, Pattaya, and Phuket. Consistent craftsmanship and lifetime guarantee in every city.

Five great gemstones

Choose your stone.

Every Gems Gallery piece carries a certificate and a story — from Kanchanaburi sapphires to Andaman pearls.

Three certificates with every piece

Lifetime trust,
on paper.

Every Gems Gallery gold piece, certified gemstone, and diamond ships with paperwork — and can be brought back any time for exchange under their lifetime guarantee.

Quality Certificate

Every Gems Gallery gold piece ships with a Quality Certificate — photo, materials, gemstones, karatage, and price. Includes lifetime free repair and cleaning from the Gems Gallery factory.

GIA Diamond Passport

Every Gems Gallery diamond 0.30 carat and above ships with an independent passport from GIA — origin, treatment, clarity, weight, all on official paper.

Lifetime Exchange

Stop loving a piece? Bring it back any time. Exchange for another you prefer — just pay the difference. No expiry, no questions.

BSI ISO 9001:2008 GIA IGI AIGS GIT Jewel Fest Club Member
Reviews of Gems Gallery from Google & TripAdvisor

"More than a shop —
it's a Chiang Mai must-do."

Reviews below describe the Gems Gallery showroom experience, not Gems Tour Thailand transfer service. Sources: Google & TripAdvisor (public reviews) — 8,200+ reviews · 4.5 average.

★★★★★

Beautiful showroom in the heart of Chiang Mai. The gems are stunning and the staff are very knowledgeable. We had a lovely afternoon learning about the history and craftsmanship.

T
Traveler99
TripAdvisor · Chiang Mai
★★★★★

My visit to Gems Gallery in Thailand was a memorable experience. The dazzling array of gemstones and jewelry was breathtaking — a paradise for gem enthusiasts. Staff was helpful and knowledgeable. A must-visit destination in Thailand.

M
Mukul Agrawal
Local Guide · Google Reviews
★★★★★

Had a fab experience — staff were extremely patient as I tried on 7,386 rings to find the favourite. Ended up purchasing a stunning oval blue sapphire with 18k gold and I'm obsessed!

M
Mel Hansen
Google Reviews
★★★★★

12 years since I purchased my wedding band here. Came back for clean and repair under lifetime warranty. Ring was restored back to brand new. Free of charge.

S
Steve D
Local Guide · Google Reviews
★★★★★

Very good experience and super nice staff! Compared to other jewel galleries, they are not pushing you. Fanta was amazing explaining all the process of making jewels — even with Italian terms!

L
Laura Mimini
Local Guide · Google Reviews
Contacts

Everyday 9:00 AM – 6:00 PM

+66 987 165 376

One number for booking in any region.

Ready when you are

Reserve your free transfer.

Door-to-door pickup from your Chiang Mai hotel. No purchase required. Free cancellation.

By booking you agree to our terms. No deposit, free cancellation.
Good to know

Common questions.

Is the hotel transfer really free? What's the catch?

Completely free — no purchase required and no minimum spend. We pick up from any major hotel in Chiang Mai. Round-trip transfer in an air-conditioned vehicle is how we welcome travelers.

How long is the visit?

Plan for 90 minutes to 2 hours: a short presentation, gem-cutting demo, free time in the showroom, and refreshments. Visits are self-paced — stay longer if you wish.

Are the gemstones really certified?

Every loose stone above a minimum carat threshold is independently graded by GIA, IGI, or AIGS at Gems Gallery. Each piece comes with a certificate and a written lifetime guarantee from Gems Gallery.

Can I get a VAT refund as a tourist?

Yes. Tourists with a foreign passport can claim a 7% VAT refund at the airport for purchases above THB 2,000. Gems Gallery provides all paperwork at the time of purchase.

How do I take the jewelry home?

Hand-carry. Each Gems Gallery piece comes in a protective case with its certificate. Gems Gallery provides VAT-refund paperwork at checkout so you can claim 7% back at the airport (for purchases above THB 2,000).

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